Director of Credit & Collections

January 3, 2022
St. Louis, Mo
Job Type



  • Ensure effective internal controls, policies and procedures are in place and that teams are properly trained
  • Establish and manage KPIs for credit and collections department
  • Lead monthly meetings to discuss credit and collections with executive leadership and finance teams
  • Calculate monthly bad debt and equipment reserves
  • Work directly with strategic customers to establish credit and complete periodic reviews
  • Collaborate with related departments, set expectations, and ensure adherence to company policies
  • Approve credit card and cash application transactions
  • Establish and maintain credit packages for customer credit evaluation
  • Member of deal team to review and onboard customers in M&A transactions
  • Identify technology and outsourcing solutions to allow for scalable processes
  • Manage associates and establish development goals
  • Assist with audit requests
  • Assist with budgeting department and bad debt expense


  • Bachelor’s degree in business related field
  • Minimum of 10 years of experience working directly in credit and collections
  • Experience with Microsoft Navision or another ERP system a plus
  • Robust Microsoft Office skills
  • Focus on providing world class customer service
  • Strong attention to detail with excellent follow-up skills
  • Ability to make quick supportable decisions
  • Ability to multitask and work in a fast-paced environment
  • Ability to maintain confidential information
  • Excellent communication and interpersonal skills
  • Must be authorized to work in the United States
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