A/R Collections Specialist

September 12, 2022
St. Louis, Mo
Job Type



  • Review and make a sound decision on status of customer accounts, including on-hold orders.
  • Establish new customer accounts.
  • Record daily lockbox payments and process credit card and ACH payments.
  • Review accounts receivable aging and past-due customer balances.
  • Initiate collection calls to past-due customers. Research and document activity related to collections efforts.
  • Resolve cash application discrepancies and unapplied cash.
  • Investigate and resolve customer inquiries.
  • Initiate and issue customer adjustments, credits, and write-offs.
  • Carry out receivable reporting activities according to specific deadlines.
  • Provide copies of invoices and statements.
  • Maintain all accounts receivable electronic files.
  • Assist other department members as required.


  • Associates Degree in accounting or related field required.
  • At least 3 years of credit and collections experience.
  • Proficient in Microsoft Office applications.
  • Experience with ERP systems.
  • Strong problem-solving skills with the ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication skills.
  • Ability to influence and attain closure on collection issues.
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